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RFQ Preparation

How to Turn Ball Screw After-Sales Feedback Into the Next RFQ Record

If after-sales feedback is organized into order records and site information, the next RFQ can avoid repeated problems more accurately.

Published: · RFQ Preparation

after-sales feedbackproblem photosinspection recordRFQ
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Quick answer

After sales feedback should be turned into the next RFQ record: problem photos, order record, installation direction, lubrication, running time, inspection record, and improvement points. weimute can respond faster when the buyer links feedback to the original order and the next RFQ.

Order decision table

| Feedback item | What to collect | How it improves the next RFQ | | --- | --- | --- | | Problem evidence | Problem photos, video, failure position | Separates product issue from installation issue. | | Order trace | Order record, model, batch, drawing revision | Finds the exact supplied scope. | | Use condition | Installation direction, lubrication, running time | Shows whether application changed. | | Improvement request | Inspection record, packing, drawing update | Turns after sales feedback into improve RFQ notes. |

Follow-up checklist

  • After sales feedback: problem photos, video, model, order record, batch, and drawing revision.
  • Installation direction, support unit, nut direction, lubrication method, running time, and load condition.
  • Inspection record, shipment photos, packing condition, and receiving notes.
  • Improvement request for the next RFQ, including drawing, packing, inspection, or application notes.

Send us the feedback record

Send weimute the after sales feedback with problem photos, order record, installation direction, lubrication, and running time. Our manufacturing and sales team can review the issue and convert confirmed improvements into the next RFQ record.

FAQ

**Why include running time?** Running time helps separate early installation problems from long-term wear or lubrication issues.

**Can feedback improve future orders?** Yes. Clear inspection record and application details help improve RFQ scope, packing, and confirmation steps.

Next step

Turn this guide into an RFQ

When the specification direction is clear, send the details below together with quantity, lead time, and packing requirements.

Include these details

  • Model, length, quantity, purchase purpose, and target lead time.
  • Drawing, sample photos, application parameters, or old-part dimensions.
  • Packing, label, inspection, and quotation version to confirm before payment.
Send after-sales feedback recordOpen RFQ form

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